Introduces the world of Systems Thinking and its 'Dean', Russell Ackoff, to curious and enquiring managers, teachers, business people, and those who work in an

Russell Ackoff's guide to systems thinking

From analyzing birth rates in India, to a fireside chat with the Queen of Iran, to introducing theme parks to the US, this book collects stories that lay bare t

Russell Ackoff is a very special management thinker. As an architect, city planner, doctor of philosophy, behavioral scientist, trailblazer in the fields of org

When was the last time you dealt with a bureaucracy—the phone company, an airline, a hospital, school, or government agency—and got what you wanted without