Randall's Practical Guide to ISO 9000 offers well-organized and easy-to-use coverage of how to understand, register for, and implement the new ISO 9000 Standard

The concept of Quality Management began in the manufacturing sector, but a growing concern with quality in other areas of the economy has led to its wider appli

Quality system developers may be managers, consultants or quality assurance staff who spend a lot of time away from their offices. They need a quick reference g

A comprehensive reference manual to the Certified Quality Engineer Body of Knowledge and study guide for the CQE exam.